FAQ
ABOUT YIN JEWELRY
1. What is Yin Jewelry for the Soul?
Yin Jewelry for the Soul is a Bali-based jewelry brand creating handcrafted sterling silver, brass, gold-plated, and gemstone jewelry inspired by travel, spirituality, nature, and meaningful living. Every piece is designed by Jo Witt in Bali and handcrafted by skilled local artisans. Selected collections support trusted Bali-based initiatives, including education at Pelangi School, maternal healthcare through Bumi Sehat, and rehabilitation programs at Kerobokan Prison, allowing every purchase to make a meaningful difference in the local community.
2. What makes Yin Jewelry different?
Yin Jewelry combines thoughtful design with meaningful stories. Inspired by Bali, spirituality, travel, nature, and personal connection, every piece is 100% designed and handcrafted in Bali by skilled local artisans. Unlike many stores that sell imported jewelry, every Yin purchase directly supports Balinese craftsmanship and local livelihoods. Selected collections also give back by supporting trusted Bali-based community initiatives, allowing your jewelry to create a positive impact beyond its beauty.
3. Is Yin Jewelry handmade?
Yes. Every Yin Jewelry piece is handcrafted in Bali by skilled Balinese artisans using traditional silversmithing techniques or by carefully hand-finishing cast designs. Because each piece is individually made, subtle variations in texture, finish, and colour are a natural part of its character, making every piece beautifully unique.
4. Where is Yin Jewelry made?
All Yin Jewelry is designed in Bali and handcrafted by experienced local artisans. Selected collections are also produced through our rehabilitation workshop in Kerobokan Prison, helping participants develop valuable silversmithing skills and create meaningful employment opportunities.
5. Is Yin Jewelry ethically made?
Yes. Ethical craftsmanship is at the heart of Yin Jewelry. We work closely with local artisans, support fair employment, and partner with community initiatives that promote education, maternal health, and rehabilitation through meaningful work.
6. Why is the brand called Yin Jewelry for the Soul?
Our name reflects our belief that jewelry can be more than an accessory. Each collection is designed to inspire connection, balance, self-expression, and meaningful memories, creating pieces that nourish the soul as much as they complement your style.
7. Does Yin Jewelry support local communities?
Yes. Several Yin Jewelry collections directly support community initiatives in Bali. Through these collections, your purchase helps fund educational scholarships, maternal healthcare, and rehabilitation opportunities, allowing jewelry to create lasting positive impact beyond its beauty.
8. Where can I buy Yin Jewelry?
You can shop online from anywhere in the world or visit our Yin Jewelry stores in Bali, including Ubud, Sanur, Uluwatu, Gili Trawangan, and Gili Air, where you can explore our full range of handcrafted collections in person.
Our Jewelry & Materials
1. Is Yin Jewelry made from real sterling silver?
Yes. Our sterling silver jewelry is crafted from genuine 925 sterling silver, the international standard for fine silver jewelry. Every piece is designed in Bali and handcrafted by skilled Balinese artisans.
2. What does 925 sterling silver mean?
925 sterling silver contains 92.5% pure silver and 7.5% other metals for added strength and durability. It is the international standard for fine silver jewelry because it combines the beauty of pure silver with the strength needed for everyday wear.
3. What materials does Yin Jewelry use?
Our collections feature genuine 925 sterling silver, nickel-free brass, 24-carat gold-plated brass, silver-plated brass, natural gemstones, freshwater pearls, and other carefully selected materials. Every product description clearly lists the materials used, so you always know exactly what you're purchasing and wearing.
4. Is Yin Jewelry cadmium-free?
Yes. At Yin Jewelry, we know exactly what goes into every piece we create. Because our jewelry is designed and handcrafted in Bali, we work closely with trusted local artisans and suppliers to ensure our collections are made using carefully selected, cadmium-free materials.
Unlike much of the imported jewelry now sold in Bali—sometimes marketed as locally made—every Yin Jewelry piece is genuinely created in Bali. We believe you should know not only where your jewelry is made, but also what it's made from, giving you confidence in the quality, craftsmanship, and materials you wear.
5. Is your brass jewelry nickel-free?
Yes. Our brass jewelry is nickel-free, making it a comfortable choice for many people with nickel sensitivities.
6. What is rhodium plating?
Rhodium is a rare precious metal from the platinum family. We use rhodium plating on our sterling silver chains to enhance their shine while providing additional protection against tarnishing.
7. What is 24-carat gold plating?
Our gold-plated jewelry features a layer of 24-carat gold over a nickel-free brass base, creating a rich golden finish with excellent durability when cared for properly.
8. Will sterling silver tarnish?
Yes. Sterling silver naturally reacts with air, moisture, and everyday chemicals, so some tarnishing is completely normal. Regular wear, gentle cleaning, and proper storage will help keep your silver jewelry looking beautiful for years.
9. Will gold-plated jewelry fade?
Yes. Gold plating naturally wears over time, particularly with frequent wear and exposure to perfumes, lotions, sunscreen, household chemicals, and abrasion. With thoughtful care, your gold-plated jewelry will maintain its beauty for as long as possible.
10. Can I wear Yin Jewelry in the shower, ocean, or swimming pool?
Yes. Our jewelry is designed to be enjoyed and worn every day. If you wear your jewelry in the shower, ocean, or swimming pool, we recommend rinsing it afterwards with fresh water and drying it thoroughly. This simple step helps remove salt, chlorine, soap, and other residues that can affect metals, gemstones, and plated finishes over time.
For gold-plated jewelry, reducing frequent exposure to water and chemicals will help extend the life of the plating.
11. Can I wear Yin Jewelry every day?
Absolutely. Our jewelry is designed to be worn and enjoyed every day. Sterling silver is ideal for everyday wear, while gold-plated pieces will stay looking their best for longer with a little extra care. Regular cleaning and proper storage will help keep all of your Yin Jewelry beautiful for years to come.
Jewelry Care
1. How should I care for my Yin Jewelry?
A little care will help keep your Yin Jewelry looking beautiful for years. Store each piece separately in a cool, dry place and avoid prolonged contact with perfumes, lotions, sunscreen, and household cleaning products. Gently wipe your jewelry with a soft cloth after wearing to remove oils and everyday residue.
2. How do I clean sterling silver jewelry?
Clean your sterling silver jewelry with a soft silver polishing cloth or wash it occasionally in warm water with a mild soap. Rinse well, dry thoroughly with a soft cloth, and store it in a dry place. Avoid abrasive cleaners, which may damage the finish.
3. How do I care for gold-plated jewelry?
Gold-plated jewelry is best cleaned with a soft, dry cloth after wearing. If needed, rinse briefly with fresh water, dry thoroughly, and avoid harsh cleaning products or abrasive polishing cloths, which can wear away the gold plating.
4. Why has my sterling silver jewelry tarnished?
Tarnishing is a natural process that occurs when sterling silver reacts with air, moisture, and certain everyday substances. It is not a manufacturing fault and can usually be restored to its original shine with a quality silver polishing cloth.
5. How should I store my jewelry?
Store each piece separately in a soft pouch or jewelry box to minimise scratches. Keeping your jewelry clean, dry, and away from direct sunlight or humid environments will help preserve its finish.
6. Can I sleep wearing my jewelry?
While many people do, we recommend removing your jewelry before sleeping to help prevent unnecessary wear, tangled chains, bent clasps, or accidental damage.
7. Can I wear my jewelry while exercising?
Yes, but keep in mind that perspiration, friction, and knocks may increase wear over time. If possible, remove your jewelry during vigorous exercise and wipe it clean afterwards if you continue to wear it.
8. How long will Yin Jewelry last?
With proper care, Yin Jewelry is made to be enjoyed for many years. Sterling silver can last a lifetime, while the longevity of gold-plated and silver-plated jewelry depends on how often it is worn and how well it is cared for.
9. Can Yin Jewelry be restored or replated?
Many sterling silver pieces can be professionally polished, and selected plated pieces may be suitable for replating depending on their design. If you're unsure, contact us and we'll be happy to advise you on the best option.
10. Where can I get more advice about caring for my jewelry?
If you have any questions about caring for your Yin Jewelry, our team is always happy to help. We want your jewelry to be enjoyed for many years and are happy to provide advice on cleaning, storage, and everyday care.
Shopping with Yin Jewelry
1. Where can I buy Yin Jewelry?
You can shop Yin Jewelry online or visit one of our Bali boutiques in Ubud, Uluwatu, Sanur, Gili Trawangan, and Gili Air. We also have a pop-up boutique inside Fresh Beauty Lounge in Canggu. Every location offers our authentic, handcrafted Bali jewelry, and our friendly team is always happy to help you find the perfect piece or meaningful gift.
2. Is your jewelry really made in Bali?
Yes. Every Yin Jewelry piece is designed in Bali and handcrafted by skilled Balinese artisans. We are proud to create authentic Bali jewelry that supports local craftsmanship and gives back to Bali-based community initiatives.
3. Do you ship internationally?
Yes. We ship to many countries around the world. Shipping options, delivery times, and costs are calculated at checkout based on your destination.
4. Does Yin Jewelry come in a gift box?
Yes. Every Yin Jewelry piece is beautifully presented in our signature gift box, making it perfect for gifting or as a special keepsake. Our I Miss Bali Collection is presented in its own specially designed gift box, with each piece featuring genuine Bali sand and crushed turquoise—capturing a little piece of the island for you to treasure long after your journey home.
5. What is the I Miss Bali Collection?
The I Miss Bali Collection was created for those who want to take a lasting piece of Bali home. Each piece features genuine Bali sand and crushed turquoise, capturing the colours, memories, and spirit of the island. Beautifully presented in its own specially designed gift box, it makes a meaningful keepsake or gift for anyone who has fallen in love with Bali.
6. What is the Let's Build Something Together Collection?
The Let's Build Something Together Collection celebrates the people, places, and moments that shape your story. Choose from our handcrafted lockets and personalise them with your favourite charms, gemstones, and meaningful keepsakes to create a piece that's uniquely yours.
The collection also features an exclusive range of Bali-inspired charms, including a Balinese offering (canang sari), chilli, palm tree, and frangipani, allowing you to capture your favourite memories of the Island of the Gods. Whether you're celebrating a special milestone, remembering a loved one, marking your travels, or creating a one-of-a-kind Bali keepsake, every locket is handcrafted in Bali by skilled local artisans and designed to tell your unique story.
7. Can I return or exchange my jewelry?
We want you to love your Yin Jewelry. Please refer to our Returns & Exchanges Policy for full details, or contact our team if you have any questions before purchasing.
8. Do you offer repairs?
Yes. We proudly stand behind the quality of our jewelry. If your Yin Jewelry piece is ever damaged, we will repair it free of charge, no matter how long you've owned it. We believe meaningful jewelry should be worn, loved, and enjoyed for a lifetime. If your piece needs attention, simply contact us or visit one of our Bali boutiques, and we'll be happy to help restore it whenever possible.
9. How can I contact Yin Jewelry?
You can contact us through our website, email, social media, or by visiting one of our Bali boutiques. We're always happy to answer questions about our jewelry, collections, materials, or help you find the perfect piece.
Visiting Our Bali Stores
1. Why should I visit a Yin Jewelry boutique in Bali?
Visiting a Yin Jewelry boutique is more than a shopping experience—it's an opportunity to discover handcrafted jewelry inspired by the beauty, spirituality, and culture of Bali. Every piece is designed in Bali, handcrafted by skilled Balinese artisans, and created to tell a meaningful story.
2. Which Bali locations have Yin Jewelry boutiques?
You can visit Yin Jewelry boutiques in Ubud, Uluwatu, Sanur, Gili Trawangan, and Gili Air, as well as our pop-up boutique inside Fresh Beauty Lounge in Canggu. Each location offers a carefully curated selection of our collections.
3. Can I find exclusive collections in your Bali stores?
Yes. Our boutiques often feature exclusive collections, seasonal releases, and limited-edition designs inspired by Bali, making a visit even more special.
4. Can I try on the jewelry before purchasing?
Absolutely. We encourage you to explore our collections in person and try on different pieces to find the perfect fit and style. Our team is always happy to offer styling advice and help you choose jewelry with personal meaning.
5. Can you help me choose a meaningful gift?
Yes. Whether you're celebrating a birthday, anniversary, honeymoon, wedding, graduation, or simply looking for the perfect Bali keepsake, our team can help you select a piece with personal meaning and lasting memories.
6. Are your stores suitable for tourists?
Absolutely. Our boutiques welcome visitors from around the world. Whether you're spending a day in Ubud, relaxing in Sanur, exploring Uluwatu, or visiting the Gili Islands, we'd love to help you find a meaningful reminder of your Bali journey.
7. What are your opening hours?
Opening hours may vary slightly between locations. Please visit our website or contact your nearest Yin Jewelry boutique for the latest opening hours.
8. Can I purchase online after returning home?
Yes. If you discover Yin Jewelry while visiting Bali, you can continue shopping online after you return home. Many customers add to their collections or purchase meaningful gifts long after their Bali holiday has ended.
Discover Our Signature Collections
1. Is Yin Jewelry suitable as a gift?
Absolutely. Yin Jewelry is designed to celebrate life's special moments and meaningful connections. Whether you're shopping for a birthday, anniversary, wedding, graduation, Mother's Day, Christmas, or simply to remind someone they're loved, every piece is beautifully presented and created to be treasured for years to come.
2. What makes Yin Jewelry collections unique?
Every Yin Jewelry collection begins with a story. Inspired by Bali's natural beauty, spirituality, travel, and the experiences that connect us, each collection has its own personality and meaning. Whether you're searching for a meaningful keepsake, a playful statement piece, or timeless everyday jewelry, you'll find a collection that reflects your own journey.
3. What is the I Miss Bali Collection?
The I Miss Bali Collection was created for everyone who has fallen in love with Bali. Each piece contains genuine Bali sand and crushed turquoise, allowing you to carry a little piece of the Island of the Gods wherever life takes you. Beautifully presented in its own specially designed gift box, it's one of our most loved collections and a meaningful keepsake for travellers and Bali lovers alike.
4. What is the Mystic Collection?
The Mystic Collection is inspired by talismans, mystical symbols, and ancient traditions—but with a playful, contemporary twist. Rather than being serious or tied to religious beliefs, these designs celebrate curiosity, imagination, and self-expression.
Explore our best-selling Tarot Card pendants, quirky signet rings, and celestial-inspired jewelry featuring the sun, moon, stars, and other astral symbols. Whether you're fascinated by astrology, drawn to mystical imagery, or simply love distinctive jewelry, the Mystic Collection invites you to wear a little magic every day—your own way.
5. What is the AQUAZZI Collection?
The AQUAZZI Collection is inspired by the fluid beauty, movement, and quiet strength of water. Featuring flowing, organic forms, every design reflects the many pathways water takes as it moves through nature.
Water never forces its way forward. It bends around obstacles, adapts to its surroundings, and always finds a way through. AQUAZZI celebrates resilience, grace, and the quiet confidence that comes from trusting your own path.
Designed in Bali and handcrafted by skilled Balinese artisans, the AQUAZZI Collection is a reminder that life's greatest strength often lies in flexibility, perseverance, and the courage to keep moving forward.
6. What is the Let's Build Something Together Collection?
The Let's Build Something Together Collection celebrates the people, places, and moments that shape your story. Choose from our handcrafted lockets and personalise them with meaningful charms, gemstones, and keepsakes to create a piece that's uniquely yours.
The collection includes exclusive Bali-inspired charms, including a Balinese offering (canang sari), chilli, palm tree, and frangipani, allowing you to celebrate your favourite memories of Bali or life's special milestones with a one-of-a-kind keepsake handcrafted in Bali.
7. Which Yin Jewelry collection is right for me?
Whether you're looking for a lasting reminder of Bali, playful mystical jewelry, fluid contemporary designs inspired by nature, a personalised keepsake, or timeless everyday pieces, there's a Yin Jewelry collection to suit your style and story. Our team is always happy to help you find the collection that speaks to you.
8. Are Yin Jewelry collections suitable for everyday wear?
Yes. Our jewelry is designed to be worn and enjoyed every day. Crafted from quality materials and timeless designs, Yin Jewelry transitions effortlessly from everyday life to special occasions. With proper care, each piece is made to become part of your story for years to come.
9. Why do customers love Yin Jewelry?
Customers choose Yin Jewelry because every piece combines authentic Balinese craftsmanship with thoughtful design and meaningful storytelling. Every collection is designed in Bali and handcrafted by skilled Balinese artisans using quality materials. From our lifetime complimentary repair promise to our support of Balinese artisans and Bali-based community initiatives, every piece reflects our belief that jewelry should be beautiful, meaningful, and made to last.